When we return, Terra is in the phone booth talking to her mom. Chris pops in to say hello as well. Terra interviews that she has an advantage in the competition since Chris is a connection to home, who knows and can help her. And vice versa. Terra starts crying on the phone, which prompts an interview from Chris noting that Terra had a meltdown at the last photo shoot. This makes Chris very nervous. She says that this is a competition, but at the same time she doesn't want to lose her sister so soon. Foreshadowing gets partial highlights.

The girls head to the Fred Segal salon, which will be home to tears, drama and also some awesomeness. Liz has worn a very spiky Mohawk for the occasion. Jay Manuel introduces salon owner Matthew Preece, who's in charge of the transformations. He talks up his team of stylists and promises all the girls that they're going to love their looks. Lies! At the end of the day there will be a quick photo shoot to see how well the girls embrace their new looks. Apparently people still believe the word of the makeover list, which is both desperate and sad. Lexie says that they're never going to tell anybody what they've done. Also lies!

The makeovers begin, and J. Alexander says that he's awaiting miracles. Ann tells us that she's getting a coppery color along with long extensions. When it's finished, Miss J. asks her if it's too much hair for her. Ann thinks that she can carry it. Keith Major photographs Ann in a swimsuit with her new hair, and loves her energy. Ann thinks that the hair exaggerates her height, and will make her stand out even more. It certainly is long. Liz is next, and since she's a list believer she's expecting shoulder-length hair. When the stylist starts cutting her hair, her heart drops to the floor like so many clippings. Chelsey deduces that somebody made up the list. The fact that the list has become such a substantial subplot in this episode makes me concerned that it's going to be a very boring season. Liz gets a very, very short cut and is clearly not happy. She says that she's masculine-looking enough, and this just adds to it. The Jays discern that she doesn't love her hair, and Liz admits that she doesn't, and also wouldn't style it in the manner that the stylist chose. Jay tells her that at some point she has to take what people do for her and rock it. Jay is pleased that Liz manages to pull it out in the photo shoot -- so pleased that he hits Miss J. in the boob. However, neither of them are pleased about her earlier attitude.