After the ads, Michael shares a useful way to assess situations like this. "A wounded hostage is a good measure of how far a criminal's willing to go," he VOs. "They either want to keep the hostage alive..." Michael steps forward to help Bly, claiming he's a doctor. "Let him die," Prescott orders. "...or they don't. Which means more people are getting hurt," Michael's VO concludes. Michael calmly and quietly approaches Prescott and explains, "You have twenty hostages in an unstable psychological state. If they think they're going to die, they will panic and they will fight back. I'm just trying to make sure that you get what you want and these people stay alive." That convinces Prescott to let Michael go to work on Bly. He then singles out Paula to take him to the vault. She calls him a son of a bitch, because apparently she's still not over the fact that she thought he wanted to date her. So he helps her get over it by sticking his gun in her face. "I only need one person alive to get me the vault access codes," he threatens. Cowed, Paula leaves the room with him. Let's hope she doesn't start bugging him for a date while they're gone.

Michael has Bly propped up against the wall as he helps him out of his jacket. Under the circumstances, he's not above an "I told you so." Michael determines that he's going to have to take the bullet out. But first he assigns an employee to apply pressure to Bly's arm and hold it up. That leaves Michael free to VO, "In a hostage situation, any idiot can steal a gun and start shooting. It's a great way to get a bunch of innocent people killed." I didn't really have Bly pegged as "any idiot." Michael continues, "Keeping people alive means fighting like a spy." The moment Robber #2 has shut the conference room door, Michael asks Floppy-Hair where the data server is. Floppy-Hair says it's by the elevator, and Michael doesn't care that the power to it has been cut, since he's not going to use it for computer-y stuff anyway. He inspects the side wall and says they need to cut their way into the next room and get out from there, even though it doesn't currently have an exit. "There'll be a way out," he promises. "I'm working on that part." Bly thinks the robbers guarding the door might notice, but Michael has a plan for that too that doesn't violate any of Prescott's rules. "I'm not going to attack them," he says. "They're just going to have some very bad luck." A day before Friday the 13th, even.