"She was defiant. She was rude. She was frustrating. Show me a 15-year-old girl who isn't. She slammed her door, she played loud music. She said that we embarrassed her in public..." (We've heard this before; it's going to take more than this but it's a good place for her to start.) Sarno jumps on it masterfully -- "Slammed her door? Played loud music? And blew up a commuter train!" -- but Amanda asks him to tell her the exact moment she should have called the cops. "I don't know, maybe when she started worshipping the Big Destructo-God in the sky?" Big laughs, big applause. (To paraphrase Pirsig: One person's delusion is insanity, but collective delusion is religion. I agree with him in the original context, but that's not the context here.)
They talk about how they didn't know anything that was going on with her, and Sarno reminds him he used the "troubled" word like twice, which causes Team Graystone to sigh loudly backstage, but Daniel finally shoots his wife a grateful, loving look. They have this way of holding hands when they're not even touching. "She was angry. It's a better word, my wife's right." Okay, but also morally blank, Sarno suggests, but the crowd's not following him there yet. "Because the virtual world is a poor teacher and doesn't teach you boundaries..."
Amanda stares at Daniel as he drops the first shoe that's going to save them: "You know who would completely agree with that is Zoë, and that's exactly how the STO got to her." Genius, and totally true. She was in a cult but she wasn't a terrorist yet; she was watching the rollercoaster head for the brink in a way that Sarno only pretends to fear. Sarno's completely wrongfooted this time, and tells Daniel to back up ("keep in mind half of this audience is stoned," big laugh).
"Okay. She saw things in the virtual world. Ritual sacrifices, games like New Cap City, and... She felt the absence of moral guidelines, just like you do. Like a lot of folks do." The crowd leans forward; Amanda's never heard this. Another part of her daughter she'll never know. "And into that absence steps the STO, offering this... marvelous, ultimate moral arbiter. It's quite appealing, For a teenage girl especially," he opines. Sarno calls this accusation, and then Daniel goes apeshit in a way his wife would admire, because that's when he tells the world that he talked to her about this. (In the beat I was like, "Um, after she died?" and Jeremy laughed, but then guess what.)