Benton examines Old Lady Blood Puker. He appreciates some pain in her abdomen and tells someone to call the OR, though he doesn't say what might be wrong with her. She starts to crash. Oh, man, Malik looks like a fetus. They shock her.
Susan walks into an exam room, where two cops stand by the bed of a patient writhing in pain. Susan asks where the paramedics are. Getting no answer, she tells the cops to help her get the patient's clothes off. The cops exchange a "whatever" look. Susan's like, "Seriously, get his clothes off." The guy begs, "Give me something! I can't stand it!" Susan gently tells him she'll give him something for the pain and tells him to hold on. Carol hurries in, and Susan quietly tells her, "Notify the orthopods we have an open fracture." I love that word, "orthopod." It sounds like something astronauts would probe. Carol takes off again, Susan calling drug orders after her. Susan asks Open Fracture whether it hurts anywhere else. "My knee," he sobs. Doug appears in the doorway, offering to help; Susan tells Doug to check OF's knee.
Then there's a scene that exists for no reason except to show us that Benton is willing to keep working on Old Lady Blood Puker even though she seems like a hopeless case, and even though there are other patients stacked up waiting for his attention. Also, it sounds like Benton pronounces Haleh's name "HAIL-uh" at one point, but I could very well have heard that wrong. Anyway, Benton's a hero, I guess.
At the ambulance bay, Timmy's still directly traffic. He returns to the desk, where Carol hands him a chart and says, "Call Pathology: we've got a customer who isn't going to be charged services. The name's Canelli."
In chairs -- which looks so different that at first I think they're in a totally different building -- Mark calls out for relatives of Robert Canelli. A dude in the foreground of the shot puts up his hand and tells Mark he's Canelli's son. Anxiously, he starts to ask after his father, and Mark rather brusquely says, "Your father was in an accident today, Mr. Canelli -- you know that?" Canelli Jr. says he knows. Mark puts a hand on Canelli Jr.'s arm and tries to lead him somewhere more private, but Canelli Jr. doesn't want to wait: "No, just tell me. He's here, right? Just tell me!" Mark lowers his voice and, more gently, says, "Your father had a heart attack, and we were unable to revive him. I'm sorry." Mark goes to lay a comforting hand on Canelli Jr.'s shoulder, but Canelli Jr. angrily slaps it away, yelling, "Bastards! You bastards!" They scuffle a little until Canelli Jr. slams Mark into a vending machine. "You're sorry!" Canelli Jr. spits, and then starts sobbing. Mark puts a hand on the back of Canelli Jr.'s neck and steers him through the crowd.