Gallant sits in a car outside a house, in uniform. With his moustache. He walks up to the door and rings the doorbell, and then pulls a knickknack out of his pocket. It's the item his dead friend gave him to deliver to his daughter. A little girl peeks out the door.

Pratt examines the GSW Kid, Victor. Pratt notices a big scar on Victor's stomach, and Victor claims that he got hurt last summer. Sam asks if Victor was shot before, and Victor replies, "Just some kid at school. I'm not that popular." Dude, neither was I, but kids didn't go around popping a cap in my ass. Thank God. Victor's mom shows up and asks what happened. Pratt tells her that Victor had a gun, and Victor's mom claims she knew nothing about it, but not very convincingly. Pratt asks her where Victor got the gun, and Victor's mom reminds him that she told him to keep the safety on. Sam looks at Pratt like, "Every day I work here, I move higher up on the list for Parent of the Year."

Susan calls out to Neela, and Neela immediately apologizes for abandoning Back Pain Guy. Susan just wanted to know if Neela had seen Gallant. Neela runs off. Sam asks Susan to sign off on a drug order, and explains that Victor's mom gave him the gun. Susan tells Sam to call Social Services, and then more quietly tells Sam that somebody called for her, sounding agitated, and that Frank said the same guy called yesterday. Luka lurks in the background, eavesdropping. Sam thinks it was just some veteran she helped last week. Susan offers to call Security, but Sam blows it off and says that it's fine. She files a chart, and Luka asks her what's going on. Sam tries to blow him off too, but Luka won't drop it. When he finally does, she pulls him back and suggests that they go get a coffee so that she can fill him in.

Neela talks to Back Pain Guy, and reminds him of the treatment she's already suggested for his problem. She also tells him that a muscle spasm can take weeks to heal, so she wonders why he keeps coming back. He says very sincerely, "I believe in you. And I think maybe you can fix me." Neela just looks at him like, "Really? You're really saying that minus any irony at all?" She agrees to do a full exam. He removes his coat, and when she pulls up his shirt, she finds that he's wearing some sort of bright blue spandex thing underneath his clothes. He explains, "It's a unitard. Like a, a bodysuit." Neela, all business, says she'll step away and let him don a gown. She pulls the curtain shut and rolls her eyes. Back Pain Guy tells her that he can't. Neela pulls the curtain back and asks why not. His shirt is open, and he has a small lightning bolt on his chest. It's like a superhero outfit. Maybe he's the Greatest American Hero? He asks Neela not to laugh, and she agrees. He explains that his wife used to call him "Clark," like Clark Kent. Neela tries to tell him that she can't examine him unless he disrobes. Back Pain Guy adds that his wife thought she could see his underlying secret strength. He concludes, "On Tuesday, it'll be nineteen weeks since she died." Neela softens and offers condolences. Back Pain Guy explains that she was allergic to nuts and accidentally ate an almond in someone's birthday cake. So, he bought the suit, and wears it under his clothes on bad days, and it makes him feel better. Neela swallows and says he wasn't wearing it yesterday. He says simply, "Well, yesterday was a good day." He asks if Neela thinks he's crazy. Neela says that she can examine him in his suit, and moves behind him to begin the exam.