Virgie minces past Abby and demands to know if she changed someone's diaper. Apparently that's Virgie's job, but Abby went and tossed out the soiled nappy, so she has to fish it out of the trash and weigh it so that Virgie's records are all intact. I guess Virgie's job is keeping track of what the babies take in and what they expel into their Pampers. It's the very definition of a crappy job. Abby -- thrilled as you'd expect her to be at the prospect of rooting through garbage in search of fecal matter -- rolls her eyes and obeys.

The Chinese family, the Tsengs, are in a waiting room with Kyle. As Neela enters to talk to them, an anxious Kyle bogarts her attention and begs her for an update on Jake. Neela promises to send a cardiologist to talk to him. Kyle won't let go -- he wants some answers, he'd like any indication of whether his son's going to be okay, and he's generally agitated and confused and in the dark. Neela sort of curtly tells him that it's too soon to tell him anything, and that the reason he is waiting is that there are no answers yet. Then Mrs. Tseng follows her out of the waiting room. Kyle waylays Mr. Tseng. "How long have you been here?" he asks, desperate for conversation. "Eight days. We were visiting from China when the babies came," Mr. Tseng replies. "Are they doing okay?" Kyle asks. "Our son is very strong," replies Mr. Tseng, before Neela impatiently calls for him to follow her. He leaves, and Kyle runs his hands through his hair, sighing forlornly. The waiting room is empty and fairly boring-looking. I feel like the parents deserve some distractions in there. Ping-pong, the Spice Channel -- anything.

As Raab works on Inga, Neela explains that ECMO stands for "Extra Corporeal Membrane Oxygenation." Luckily, her penchant for overexplanation leads her to detail that a machine pumps out Inga's blood, oxygenates it, and then sends it back, basically doing the work that her heart and lungs can't. "It's her best chance," Neela says. Dad Tseng toddles off to feed Dirk, and Mrs. Tseng -- whose name, we learn, is Mei Fan -- sticks around to watch sadly as her daughter's ECMO treatment begins.

Mei Fan decides that it's time to deliver a monologue, so she tells Neela unbidden that she's amazed Inga's still alive -- were she born in China, she'd surely be dead already, due to a difference in the type of hospitals and medical treatments available. She confesses that they deliberately went into labor in America so that Inga and Dirk would have more options. "And she already does," weeps Mei Fan. They sold everything they owned in China and moved in with her aunt in Chicago. "You're going to start over with nothing?" Neela gapes. "Her life will be better," smiles Mei Fan, tears leaking down her cheeks. "Isn't that why your parents sent you to this country, too?" Neela blinks, bored.