Another gunshot victim rolls in, but this one is still alive. Susan joins the group in Trauma Yellow and tells Pratt to run the trauma. Pratt orders Malarkey to put in a chest tube, Darlene to do a subclavian, and Shane to stop staring at the monitor and look at the patient. Darlene protests that she's never done a subclavian, and Pratt says there's a first time for everything. Shane West tries to intubate, but Pratt finds that the tube isn't in. Pratt takes over, even though Shane wants to try it again. Susan tells Pratt to try teaching instead of just doing it. Pratt doens't listen, and intubates successfully, then lords it over Shane West. And while I love to see Shane West looks stupid and incompetent, that's just unnecessary.
Neela starts to stitch up Amy's head wound. Shouldn't a plastic surgeon do that? Amy worries that she'll have a scar, but Neela assures her that it won't be noticeable. Foster Mom offers to take Amy to get bangs tomorrow, and Neela reminds them to keep the wound dry. Foster Mom wants to check on Rat Face, but first gives Amy a kiss and assures her everything will be fine. As Foster Mom leaves, she gives Neela the stink-eye through the window. Neela gives Amy her aftercare instructions, and then looks her in the eyes for a moment and sees that Amy is crying. Neela draws the curtain and asks Amy what's wrong. Amy says that she knows what will happen now that Neela called Social Work. She squeaks that the family needs her to take care of Rat Face. Neela thinks it's a lot of responsibility for a teenager. Amy says it's the first home where she wasn't beaten or ignored, and she likes feeling needed, having never felt that before. Neela stares sadly at Amy.
Neela finds Sam near the vending machines and asks if she already called Social Work on Amy. Sam says she did, and then grabs her cup of coffee, which has Spivak's name and face on it. Sam chuckles. Neela wants to cancel the call to Social Work, explaining that she was too quick to make the decision. Sam says it's standard procedure for foster families. Neela says nothing and peels off as Sam walks up to Penny (remember her?), who is trying unsuccessfully to put in an IV. Sam protests that Penny is torturing the patient. Penny says that Dr. Kovac told them that Sam needed help today. I can see how Luka thought he was doing her a solid, but Sam didn't ask for his help, and it's not really Luka's place to be assigning helpers anyway.