At the desk, Mark's back on the phone with Holling, explaining why Holling can't go to Schaumburg to get a part for the slide projector. Elizabeth, standing nearby, deduces that they're "having a difference of opinion," and Mark bluntly corrects her: "He is driving me crazy." Elizabeth says that her mother is behaving unpredictably too, and that it was only when she was packing to leave that she "wants to be a parent." Mark ignores her and complains that Holling "won't listen; he won't even discuss treatment options." Elizabeth's face falls and she asks, "For what?" "His emphysema," Mark lies. Elizabeth asks if it's worse, and Mark says he thinks it is. Just then there's a commotion at the ambulance bay, and a couple of paramedics bring in a patient with fifteen minutes of chest pain, and a history of angina. Mark tells Randi to get the patient on a monitored bed, and Randi curtly informs him that they're full. Elizabeth suggests that they "close to criticals," but Mark insists that they can handle it. Going to the board, he shuffles a couple of patients and then tells the paramedics where to stick the patient. (No, not there.) Then he goes to get a refill on his coffee. Because that's important.