Felicity and Ben are getting an introduction to the Health Center from a really, really condescending guy named Greg. He tells them that they usually try to stay away from the "comm serves" ("people doing community service" for those who are not annoying), because they don't really care and are just there to get their hours. Felicity says they "really want to help," but Greg is on to explaining the check-in desk. He points out that "records are going on the computer system, but [he doesn't] think [Ben and Felicity] are up for that." Instead he tells them to answer phones. Ben's male ego is all bent out of shape so he insists that he's up for the computer work, even though Greg tells him it involves "Excel" and is "a fairly complicated process." Ben says that he has used Excel at his dad's office. Greg tells Felicity to answer phones, and not to give out advice so that they don't get sued. Felicity says she wouldn't do that, and Greg leaves. Ben sarcastically says, "Love that guy! Huh?" Felicity asks Ben if he knows Excel. Okay, computer geek break: A large university like this one would not, in this day and age, keep their student health records on Excel for a number of reasons. First of all, Excel is not very secure and health records are pretty confidential (which also leads me to believe they wouldn't let just anyone have access to them for entry). Second, most large universities have or are migrating to a system-wide program like Peoplesoft or Oracle, or a custom-built solution. I'm just sayin'. At the very least, they could have said "Access."
There's a shot from outside the building looking at Knoll's apartment window. Ruby is looking out and Knoll comes up behind her and asks if she wants something to eat, or to go somewhere. Ruby doesn't. Suddenly she says, "Maybe I should keep it." Knoll tries to be rational by asking her what happens next: "You quit school? We both quit school? Get married and get jobs?" Ruby tells him he doesn't have to do anything. Knoll asks how she's going to "take care of it." Ruby gets offended and says, "I'm not smart enough to raise a child?" as if intelligence alone is all it takes, and then says she could get a job. Knoll continues with his rational mode and asks her what kind of job she could get, with no degree, that would support a child. Ruby continues with her non-sequitur mode and says, "I don't want to be pregnant."