Richard's messy office. Lorelai enters and calls out to Richard. "Let me guess," she says. "The Wu-Tang Clan had the office before you." I don't know why Richard seems to understand that sentence, but he says he knows it's a mess. ["I guess he figured it out from the context. Or, he loves the Wu-Tang Clan. Retirement can put a man through many changes." -- Wing Chun] Lorelai says it's also freezing in there. Richard says he doesn't know how to work the thermostat. Apparently, that was always Margie's job. Lorelai turns down the thermostat, even though Richard warns her that she'll only break things. The air shuts off, and Lorelai says, "The Wind Done Gone." Richard thinks she's only temporarily fixed things, so Lorelai starts to teach him how to turn off the thermostat himself. The phone rings once, and Richard tells Lorelai not to bother picking up the phone; the caller has already hung up. Lorelai deduces that Richard can't be psychic, and that his company probably doesn't have a stalker already, and figures out that the phone is set to send calls straight to voicemail. Richard asks how that happened. Lorelai asks for the phone manual. Richard doesn't understand what that means, so Lorelai looks for a book with a picture of a phone on it. She finds it under the "copper ball glued to the wood thing." Richard corrects her that it's brass; the company gave that to him as a retirement gift. Lorelai says, "So in addition to being heavy and ugly, it's also insulting." Richard: "Quite." Lorelai punches a few buttons on the phone and fixes the voicemail problem. She tells Richard to go into his office and call her from there to test the phone. It starts ringing before he gets there. She asks if she should answer. He says she could. He watches to make sure she answers the phone correctly. She does, and has to take a message for Richard. She stalls him as she searches for a pen by asking how the caller spells "Larry." Richard hands her a pen. Lorelai writes the phone number down on her palm, an action that would have gotten me grounded when I lived at home. No writing on the skin at my house. You're grounded until it wears away. ["Me too! Hey, did your dad tear apart your bed if it wasn't made when he got home from work, too?" -- Wing Chun] Lorelai asks where the hell the pens are. Richard tells her to watch her language. He asks what Larry wanted. She says he wanted to know where the hell the pens are. Lorelai asks again where Richard's office supplies are. There aren't any, because Margie hasn't ordered them yet. Richard has no idea where one gets things like office supplies. "Well, let's go," Lorelai says, and Richard walks out with her.