Once he is out of surgery Alex finds Princess walking with the incubator and tells her that they'll go hook the baby up to some special kind of apparatus but she can barely think about that since she just intubated her first infant. I think my notes really say it the best: "OMG whiner!" I mean, I get that you're wigged out but why do you seem surprised or upset at every single situation in which you find yourself? All those years of schooling must have given you a vague idea of what would be expected of you, right? Alex is stronger than me and instead of saying that just explains to her how they're going to hook the baby up to something that will oxygenate his blood.
Smash is having a hard time keeping the contents of his stomach from rising in his throat as April pulls some giant thing that resembles tripe out of a patient's back. Because Smash looks so horrified, the patient starts to freak out but April leans in and tells him calmly that she knows how scary this must be, but she wants him to know that they are going to take really good care of him. The guy smiles, relaxed by her soothing words and delivery, and then she takes a moment to call Smash into the hall to rip him a new one.
Smash wants to talk about how April looked like a magician pulling out an unending flesh handkerchief but April yells at him that he's got to stop making faces and freaking out the patients as they are actual scared people with actual feelings. She tells him that he has to ease patients' fears and talk to them like he actually cares, rather than like their body is an oddity in a circus sideshow. April is on a roll and continues that she knows that they call her "The Dud," which mortifies Smash -- but to his credit he doesn't interrupt her or deny it. She tells him that patients deserve respect and care no matter how crappy they feel. He's so wigged out by this new irritable April that he tells her he understands even though he's not totally convincing about it.
Steph walks out of her patient's room and when she sees Smash, does some serious gloating about her awesome ability to do a post-op dictation on her own. So... the pagers that make the bonking noise and which they all now wear around their necks are also recorders? This is a strange new world. Smash just pulls out a cup of pink slime which he's taking to the lab and argues that his goo is cooler than her dictation. She asks if he has seen Leah and when she hears that Leah just ran off to answer a 911 page her haughty attitude drops and she sprints off to see what just happened.