Duncan: "On the other hand, you're a dirty fucking moron that no one could ever love. You're bad at your job, you're a bad hostage, and you're a shitty mother and friend."
Ellen: "Wait, what?"
Duncan: "You need to stop being nice to that bitch if you want me to like you. She needs to turn herself in. If she doesn't, the investigation stays open, and our clock keeps ticking on them finding physical evidence linking you to the Heparin. All of which are good reasons to burn this chick, but the main reason is that I am all up in your head."
Ellen: "You really are. This is some Abu Nazir shit."
Duncan: "When my wife finally dies and you find out your husband's cheating and we end up being in love, you're going to think back to this moment in this car and you're going to wonder. But the part of your brain that wonders is a part that I'm going to help you lock so far in the back of your head that it will be caged upside down, screaming in a voice you can't hear. We cool with that?"
Ellen: "Not yet, but apparently soon."
FBI Dudes: "So that whole thing last week where you shot the guy who was posing as a hostage..."
Duncan: "To you, that might be outrageously bad-ass. To Duncan Carlisle, it was just another day on the job."
FBI Dudes: "True enough. Why did you do it? Why didn't you follow protocol?"
Duncan: "Protocol follows me, bitch."
FBI Dudes: "No further questions. But if you'd like to lecture us for a really long time on the psychological dynamics of hostages, go for it. We could light some candles, or..."
Duncan: "No need. I will give you the bullet points and be on my way, as the camera follows Ellen to where she is about to dick with this chick's head, illustrating both my effect on her and how easily she employs my same tactics on this friend of hers."
ONE: "As a hostage negotiator my goal is to understand and more importantly to empathize with the captor. To get inside his head, to understand his options, his emotions."
But will you ever understand yourself, Special Agent Duncan Carlisle? Will you ever take a look in your own head? Your own tortured heart?
TWO: "The only thing more stressful than being held hostage is actually taking someone hostage. The danger, the fear, the constant risk analysis is almost overwhelming. As such, these situations are volatile. When the walls are closing in, a captor will do anything to accomplish his mission. Just like a hostage, he will do whatever is necessary to survive."