He says that it all started when his wife, Jessica, divorced him after 20 years of marriage and two kids. We see him unloading a moving truck with the help of his teenage kids. He had to kick the renters out of his deceased parents' house (where he grew up) and move in there. The bright spot, he tells us, was that his twins wanted to live with him. Then, he had a kidney stone, which turned into a prostate scare. We see him getting a rectal exam from a female doctor. Prelude of things to come. Then, the basketball team he coaches has had an unprecedented losing streak, which means that angry people toilet paper his house all of the time. Also, a prick lawyer moved into the McMansion next door to his older more modest home. He had already been given grief from the homeowner's association regarding the upkeep of his property, but the lawyer is apparently much worse. His name is Howard Koontz and we see him introduce himself to Ray with a smile. Even his property is higher than Ray's and he's literally talking down to him as they have a conversation. He tells Ray that he's having an open house that weekend, which Ray takes as an invitation. What he's really saying though is he'd like for Ray to clean out his gutters and tidy up his lawn. In all fairness, his place looks pretty dumpy. Ray VO's that the fucker got Ray cited three times by the homeowner's association in the first month that he lived there. Clean the damn gutters, Ray.