John goes to Beacon Hill alone. The manager lets him into Giteau's room. John notes the TTY unit. He looks through the rest of the room and realizes that one of the ceiling tiles has been moved around because the water stain pattern is messed up. He reaches up and pulls out a case that used to hold a gun, but is now empty. Some photographs also fall out. John picks them up. They're pictures of the woman from the ferry, and they appear in partial color to John. One of the pictures features a house number.

John goes to the house that was in the picture and rings the doorbell. When no one answers, he walks right in. The house seems empty. He sees pictures of Ferry Woman all over the place, and John is in some of them too. He picks up a photo of Ferry Woman, a dog, and himself. A teakettle whistles, so John walks into the kitchen. Mrs. Palmer is sitting there. John asks who she is, and she gives him the Lemon Face. Or maybe that's the only face she can make. That woman has the most puckery face I've ever seen.

Mrs. Palmer orders John to fix her tea with a touch of honey and a spritz of lemon. Okay, clearly she does not need the lemon, because -- see above. John slowly asks if she knows him, and if she recognizes him. Mrs. Palmer says that she knew him once upon a time. John asks if she knows Ferry Woman, and Mrs. Palmer says that Ferry Woman's name is Theresa. John asks if they're in Theresa's house, and Mrs. Palmer answers, "It would seem so, wouldn't it?" Well, that's not really a yes. John asks if it was his house and his dog. Mrs. Palmer doesn't answer his questions, instead saying, "You were always my favorite, Thomas. So direct." Since John isn't waiting on her, she gets up and pours her own damn tea. Mrs. Palmer compares John to a pet from the pound that is suddenly called by a brand new name. John asks where Theresa is. Mrs. Palmer just says, "In due time." John wants to know now, but Mrs. Palmer tells him that they'll take baby steps, and orders him to sit down and have tea with her. John practically hyperventilates as he starts to blather on about a man in a trench coat. Mrs. Palmer keeps calling him Thomas as she urges him to settle down. John freaks out and yells at Mrs. Palmer to tell him where Theresa is right now. Mrs. Palmer says that his "reaction is quite understandable," but she must warn him. John's all, "What are you talking about, warn me?" Um, maybe if you shut up for one minute, she would explain. Mrs. Palmer tells John not to make this ugly, and John says he's going to call the cops. He whips out his cell phone and urges Frank to pick up, when suddenly he's hit from behind with a stun gun and collapses to the floor. The stun gun operator was Black Duster. Mrs. Palmer picks up the cell phone and snaps it closed, saying, "Goodbye, Frank." She's such a drama queen.