Back in the kitchen, in addition to ticking Joe off about his food's shortcomings, Ramsay tells everyone how pissed off he got listening to them screaming and laughing while he was waiting for his food. Upon inspecting the kitchen, Ramsay doesn't find rotting food -- although he does find opened and therefore dead mussels -- but he finds too much stocked food for a restaurant with such a small turnover. Ramsay explains all this to Gene and Joe, and Joe finally sees his walk-in in a brand new light. Dinner service boots up, and Ramsay watches. Another waitress, Ariana, is the spitting image of Phoebe's flaky twin, Ursula, and she tells us grinningly, "Campania's like high school, cuz it's, like, a really close-knit social environment so everybody, like, really gets along." And then they start playing bamp-chicka music, which made me think we were going to see some Bourdain-touted sex in the walk-in. But we don't. We don't even see Ramsay's naked chest, which has now been conspicuously absent for many, many episodes. In the middle of the bamp-chicka music, Jessica (another waitress) admits proudly to being the biggest flirt there.
Ramsay eyeballs another area of waste: too many staff members. He gets Joe to excuse (for the night) a waitress and a shaggy-haired line cook, at whose retreating back he calls, "Get yourself a haircut!" Outside, the waitress is pissed because she, like, totally cancelled her dinner plans with HER FRIENDS to come in to be on television -- I mean, "to work" -- and, like, Joe totally needs her when his ass is on the line, but when she has the chance to, like, make it Hollywood-style, he disses her. Presumably, since dinner service hasn't quite started, Crabby Waitress could still catch up with her dining friends, so, like, chill.
Dinner service gets underway and things fall apart. The diners wait forever for food, and Josette rasps to us, smiling, "That's what Campania's known for -- waiting forever for your food." Well, hey, get me a reservation there! Some diner stages a phone call to a pizza place to order a pizza. (We never see it delivered or consumed.) Some food gets to diners, but it's gross and overcooked and -- in one sad case of cod -- grey. Ramsay next boggles over Campania's portion size and, truly, some lady is eating a Flintstonian veal shank. Most customers are sent home with doggie bags, which they probably dump as soon as they get out of the restaurant.
To teach Joe a lesson, Ramsay sits him down at a table with a bunch of food Ramsay ordered. Joe is taken aback by the amount and even asks, "Did you want all this food now? Do you have friends with you?" Ramsay's M.O. here is for Joe to see the amount of food that gets served to just two people. It's a lot but hey, much less than Cheesecake Factory. Or so I've heard. Ramsay explains how Joe has no friggin' idea how to manage a restaurant. Joe listens, and then Ramsay goes off on him for not being able to make even bruschetta properly. The shot we see makes the bread look more burned than grilled. Joe starts to pout and gets angry and announces, "All right, you know what? Why don't we make it a fucking public issue now? There's customers here, there's customers here -- I'd rather have this conversation downstairs!" Honestly? The customers didn't seem to notice them until Joe himself raised his voice and started waving his hands around. Ramsay asks if he's scared. "Am I scared? You're embarrassing me in front of my customers!" Joe whines. Joe, meet Kitchen Nightmares -- it's a show where you get embarrassed. Kitchen Nightmares, meet Joe -- he's a dumb-ass.