The food finally makes its way out like so many Vegas showgirls at an Arab prince's eighteenth birthday. However, it is met with nowhere near the level of satisfaction, and customers are quick to send back their food. Chef Mike is just not into it, complaining again how much of a job his job is. With all the orders going back to the kitchen, Chef Mike -- all by his lonesome Chef Mike -- gets backed up. Dean feels the need to take charge by storming into the kitchen and demanding more progress. It doesn't work. Chef Mike's philosophy is that if it takes an extra 20 minutes for the food to be served properly and, you know, edibly, then so be it, but owner Dean, who must have a few of Trump's "How To Be Rich" seminars under his belt, sees it the other way: get the crap out there already so that all these customers I've been schmoozing will continue to like me. Gordon Ramsay stands like a specter among all this and his negative evaluation at the end of the night is directed squarely at Dean. He accuses Dean of brainwashing the staff. Dean equivocates, and Ramsay asks the staff to leave them alone. Ramsay proceeds to tear Dean a nice new one, calling him a fake who enjoys standing over his customers as they blow smoke up his ass. "You don't like the truth," he tells Dean, adding the accusation that Dean is afraid to fail. C'mon, Dean! Ramsay's right. Haven't you ever seen a Michael Jordan commercial? Failure leads to success. It's just that, in your case, before success will come a long bout of homelessness and a painful divorce.
On Day Three, Ramsay hits the town. He peruses what passes for a town square, noticing all the various types of restaurants (Chinese, pizzeria, American bistro, three Italian places) and winds up in a nicely sanitized butcher shop. The town loves meat, says the butcher, and Ramsay asks him why there aren't any steakhouses. The butcher knows not why, but claims his store could supply one if it ever emerged. Oh, I see where this is going. Back at the restaurant, Ramsay slams a prime rib down on a table in the kitchen in front of Chef Mike. "This restaurant needs a theme." He means "besides dysfunction." Then Ramsay begins working his "make your shit better" magic by pumping up the kitchen staff. In an inspired visual statement, he takes a Crème Brulee torch to the motor-oil funnels previously used by Chef Mike to serve cold salad to customers. In the front of the house, Ramsay asks Dean, Mike, and Tom a salient question about the local restaurants: What isn't in the town? Tom furiously shakes his head "no" as an answer. It's not a yes-or-no, Tom. The answer, as we already know, is "steakhouse." Everyone loves it. Everyone, that is, but Dean. He's skeptical, and can't afford to make changes that might alienate or cause him to lose what he still has right now: his wife, maybe? He's fuming. And he's "not insane." Whatever, Dean -- you lose. Ramsay's changing the restaurant. To prove it, he throws a knife at the screen! Or was that a graphic leading to commercial?