At the nursing desk, Yang runs into Fishlips, who asks again about the discharge papers. Yang holds them up and says she's going to file them right now. Fishlips thanks her briskly and strides off to spread the joy of her micro-management skills. Yang stoops next to the shelf of binders and glances around shiftily as the crime jazz kicks up in the background. She selects an alternate binder and hastily slips the discharge papers into it, nearly jumping out of her skin when Posner barks, "Yang?" behind her. He and his gaggle stand there looking down at her. "Where's my study?" Posner demands. Yang stammers that she's on her way to get it. Posner clamps a pen in his mouth and wordlessly strides off, his doctorlings in tow.
Cut to Kellerman and Donge stepping out of the elevator. Kellerman is in mid-beg. Donge cuts him off shortly, reminding him that Sutro Medical doesn't cover "experimental treatments." Kellerman puts a hand on his chest and tells him to hold on, saying that it's not experimental. Donge, expressionless, says, "I do not have your luxury of becoming emotionally involved with the patients." Kellerman squints at him. Donge starts getting worked up, his voice rising as he points out that while Kellerman's patient wants a mobile VAD, he's got patients who need dialysis machines, artificial limbs, and wheelchairs. "What am I supposed to say to them? 'Sorry, some guy wanted to go home'?" Kellerman, unabashed, reminds Donge that Lopez paid his premiums. Donge counters that Lopez has spent far more than that amount already. "A dead patient's cheaper than a live one, right Donge?" Kellerman shoots. "That is simple math," Donge points out defensively. Their voices continue rising enough to drown out the clanging of crashing anvils and to attract the attention of Pangborn and other passersby. She rushes over to calm them down before their awkward argument totally wrecks not only the hospital's image, but also the lobby floor. She doesn't have much success. Donge shouts, "And maybe while we're at it, Mr. Lopez has some other dying wishes that Sutro Medical can pay for. Maybe he'd like to go to Hawaii or Mardi Gras? Maybe he'd like to go for a ride on the space shuttle?" Kellerman seethes, "No. He'd just like to go home." He storms off, leaving Pangborn asking what is a mobile VAD. Donge snaps, "Take my advice, Ms. Pangborn. Listen to Nurse Poole. She's the only level-headed thinker in this zoo." He storms off, leaving Pangborn to deal with the bewildered looks of people waiting in the lobby.