The "runner" is Nicole Sullivan, whose name here is Rachel, a 32-year-old CPA who's never been married. Kate manages to slide into the elevator just before it closes, so I guess the elevator has been sitting there waiting this whole time. Kate asks Rachel what floor she wants, and Rachel just wants any floor with an exit, a stairwell, or a window. "Something wrong?" asks Kate, with what must be some kind of intuition only matchmakers have, so Rachel goes off on how there's actually -- horror of horrors -- a matchmaker working at this law firm. "Get out!" says Kate. Rachel can't believe she almost went through with using the gift certificate her friend gave her for a birthday present. Then the elevator doors open and Claire's standing right there, which must be quite upsetting. Rachel apparently didn't even notice that the elevator wasn't MOVING. "Hi. Kate Fox. The matchmaker!" says Kate.
After the opening credits, Kate says that if Rachel's going to do this, she has to be open-minded. "It's my destiny to be alone in this world," says Rachel, who really took Kate's advice about open-mindedness to heart. Rachel says that when she was but a kid, some evil fortune-teller told her she would never ever fall in love. Oh, well then. Kate says Rachel didn't really believe that, did she? Well, here we are. Rachel's never been in love. Kate does her best to find Rachel's inner romantic, but Rachel's too busy with the quips, as in "Sleepless in Seattle? Put me to sleep. Bridges of Madison County? I wanted to know more about the bridges." Well, I'm with you on the former, and I never saw the latter, but Kate makes her "aw!" face when Rachel says she's never understood a single love song. Which must be tough, because some people want to fill the world with silly love songs. "And the only thing I take to bed every night is a pint of Tubby Hubby, which really should be called Tubby Single Girl Sitting Home Alone All Her Life." Good luck sneaking that one past marketing. "Fortune-teller or no fortune-teller, we're going to break this spell. It may take some time, but we'll do it. I promise." I'm wondering just where she gets the courage to promise something of this sort, but never mind. She should at least warn Rachel that the match will not work at first and things will blow up in her face, but then everything will be resolved within the hour!