Jim's calling the credit card company, looking for an account balance. He gets through to a woman named Jan, then promptly asks her to hold when another call comes through from Grace. Why not just call Jan back? Wait. Tick tock. Whatever. He clicks over to Grace, explaining before she bids him a greeting of any kind, "I can't talk right now." But he's on speakerphone. Three men sit at a table across from Grace in the most clichéd intimidating position in the whole Directorial Playbook. Grace is at one end of a table, and the three men sit next to each other way, way far away. One man rebukes Jim that he should have been aware of the proceeding and should have made himself available. He apologizes, saying he just needs to ditch the other call (just CALL HER BACK), and is gone to Jan. He quickly gives out the credit card number (you can smell the "not going to work" rising off this plan. How is he going to know the cardholder's mother's maiden name? Although, the way the nuclear families seem to work on this show, I'm guessing Sloman's mother's maiden name is probably, well, Sloman), is put on hold again, and flips back to saving the livelihood of his one trusted employee. Even though he himself is a renegade -- and, I think, fired -- agent on the run from the law and wanted for murder. Murder! But anyway. They ask Jim how he and Grace first came to work together, and we're treated to a brief flashback of Grace sitting in the back row of a classroom festooned with blue and white balloons. He explains, "The IRS hosts a monthly open house for members of the community." He liked her questions and her interest, and said that he recommended her for a job immediately after she approached him at the end of class. The dour men assume this to mean that Grace has "a predilection for circumventing appropriate channels." Jim assures them that this isn't the case, and is dismissed to the hold music at the credit card company. Things with Jan aren't going much better, as she requires the name that appears on the credit card. He vamps, "Well, it's my Watermark Consolidated corporate card." Jan argues, "I can see that, sir," which offers to Jim all he needs to know for now. He hangs up on Jan (that's the third person he's lost who is trying to help him in this episode alone, by the way) as the non-union counterpart to the Miami Vice theme song punctuates the soundtrack. Suddenly, his suit's color is totally in context, for some odd reason. He's making a chart with arrows on a piece of paper, speaking aloud for our benefit, "So the gaming commission men are Watermark." Wow. Isn't it fun when this show pretends it's still on?