The BQs move over to another desk, while Oswald and Danny hang out with Charla and Mirna at the desk they all landed at first. Everyone explains that they need to go to Warsaw, and they need to do better than 11:25 AM as an arrival time. Mirna also leans down and gets right up in the face of the person who's trying to help her and tells her not to share any information with the BQs. "Do you understand, my sister?" Mirna asks. It's nice to know she's temporarily stopped talking like a Madeline Kahn character and is now talking like Marvin Gaye. Oswald interviews, basically, that Mirna likes to talk all the time, so he and Danny sit back and let her talk, because that's what makes her happy, and they just want everyone to be happy. As we watch teams work with travel agents, Dustin interviews that Charla and Mirna are very rude in the way they lean across the desk and invade everyone's personal space. Dustin and I are of one mind on this point. She says that she's seen people really react badly and only get more "frazzled" when Mirna does this, which is very true. The hovering thing is both rude and inefficient, which is two reasons to stop it. Demonstrating the point like her quirks are a refrigerator and she's one of Bob Barker's beauties, Mirna tells her ticket agent to keep checking, waving her arm and impatiently ordering her to "concentrate." Well, now she'll definitely try extra-hard.