Except that's not true, and this episode is more heavily edited than most, and nobody will really talk about this, but here are some things that this show might never tell us, and which I've only figured out by being sneaky and employing my intuition. The first thing is that there's a weird alliance going on with Kinetic that you can only put together by staring at them for hours: Heidi, Kristine, and Angela are the heads of it, Derek's in there because he's smart enough to see it happening and pretend to sip the Kool-Aid, and the three people who volunteered to leave (Marisa, Surya and Aimee) are on the periphery. Also Muna, given what happens later. I don't know if we're ever going to hear about this, but it's obvious if you have to watch it the way I have to. The second thing is that, again, the chicken suits are El Pavo Guapo standard, and also: Arrow used one, and we'll never see that. The third thing is that Kinetic did use a bulk sales strategy, going out on sales calls and giving the people fax order sheets, which they then fulfilled. According to Marisa, these calls resulted in three bulk orders: one for fifteen, one for seven, and one for ten. That equals 32 bulk orders offsite, which is another thing we're not supposed to know.
Arrow's of course crazy busy, and Surya's having window trouble in the chaos that's pretty loveable, and there are fake cars honking, such is the terrifying success of Arrow. He interviews that they need to be more efficient, because they are losing customers like with the go-go boys, and also bitches that with two of the sales force missing on their sales call, he puts their success at 1:5 or maybe 1:10. People who make up percentages like this really get on my nerves, but then I'm not a gambling man so maybe it's smart. He did it earlier, when talking about how probably he would have had a 5% chance of getting shuffled once Michelle left. He begs Aaron to get Frank back in the store, and Aaron tells him calmly that they need a big sale to overcome what he presumes is the amount of competition that they're getting from Kinetic. Aaron interviews that Surya is conservative, and that's great, but they need the bonus on top of their wildly successful in-store conversions. "No risk, no reward," he says pithily. OMG, he really is Dan. No wonder he's so cute.