Over at Net Worth, Tana is checking people out as happy 1950s music plays. She checks that the guests received their newspapers, which they did. She offers bottles of water, and does her best to be gracious when one guy takes to heart her chipper question about how things were and tells her, "The worst ever. It was horrible. Beds were like sleeping on a slab of concrete." Plastic-covered concrete, that is. He also didn't love the paint on the floors. Jeez, way to be inflexible, Hotel Guest Guy. Tana tries to make it up to him with free donuts for breakfast. I have a feeling that's a big nothing doing there. She interviews that she tried hard to make sure people were at least full when they filled out the surveys. "I think we won on customer service," she says. "Because we wouldn't have won on the insides of those rooms, I'll tell you that." She shouldn't jump to conclusions. Some people like sleeping on concrete. And think painted carpets are chic.
At Magna, Danny and Erin are chatting with Carolyn, and Danny is explaining what happened with Verna's sudden exit. Erin, looking especially scary with her curtains of dark hair, says in an interview that Verna never gave anyone any warning of her impending departure. As we watch, Carolyn goes driving, looking for Verna, and eventually finds her. She's the weird one wandering around with her rolly-case, so she is a little conspicuous. Carolyn says that she followed Verna around for a bit, and then we see that Carolyn walks up to Verna. "Verna," she says gently. "What are you doing? Besides walking and walking." There is no answer. "You just want to relax for a little while?" Carolyn asks. They walk. "Just find out what's going on, are you okay?" No answer. "Listen," Carolyn says, adopting a submissive, friendly, non-boss position by putting her hands in her pockets, "I know it's tough, I know it's stressful, if you want to talk to me, tell me what's going on, I'll listen. Okay?"
Back at Magna, Erin is complaining about how much Verna sucks. Bren is just kind of confused by the cracking under pressure. Alex insists that nothing that went on gave her any "excuse" to quit and leave. He complains in an interview that she just didn't think about anybody but herself. "She screwed the team, she screwed herself, it was terrible," he says with as much force as his rather girly personality can muster. They talk a little more about Verna seeming a little paranoid.