I'm at a loss as to say what Kristine should have done, because she's right about all of it. And yet. Angela's not buying Kristine's little director's remorse self-pep talk any more than we are. So what's the problem here? I guess you could film Muna doing a short scene and then show it to her and ask what the hell is going on there, and shame her into doing the job that is rightfully hers, but I can see her balking twice as strongly then, because that's getting kind of personal. I'm positive she gets static every day for speaking the way that she does, and a lot of people are probably not very cool about it. I'd imagine after about one day of people getting rude or weird about, "What was that?" I'd do my best to change it up, and adapt -- but I'd still feel cruddy about it. And then add in the cameras and lights and stuff, you're trying to remember the lines and hit the camera just right and the hundred other things that make acting hard, maybe you drop into your natural accent. She's not a professional actor, that's not her deal, I don't expect her to fully be able to deal with that and it's not fair to say she should be doing a perfect job: but she shouldn't be doing this job anyway. And Kristine put her there. Which means that this task hinges on whether or not Muna is truly unmanageable, or if Kristine's being weak. And I think in this case, it's the former. I honestly do think Muna would get even more neurotic if Kristine pulled rank, and I don't blame her for not seeing that in herself, or being introspective enough to accept and do the task to which she was originally assigned, which by the way showcases her best skills and would make her look strongest of the four no matter the end result. So Muna's obstructions to the task put her PM in a situation she didn't need to be in (several of them in fact, because of the pairing rule), which means that the loss is Muna's fault, based on some social dynamics of which she demonstrates little-to-no understanding, which means she's never going to understand or take responsibility for her part in the loss, which sucks! For her and for the team -- but not for the boardroom, if you know what I mean.
Heidi and Muna are onset, and it goes like this: Muna knocks on the door and immediately starts talking a mile a minute about how she needs to borrow sexy neighbor's cleaning products, and after a conversation about the pros and cons of scrubbing bubbles that goes by so fast it's just a high-speed whine between the two of them, like a VCR tape about to explode, Muna pushes her way into the house. At which point I'd stab her anyway, because that's a huge deal to me. Fucking pick up the phone, jerk. You can't understand a word either of them are saying, and they have to keep reshooting over and over because of the camera set-ups and people moving in and out of frame. Heidi's "nervous slut" act when she's trying to hide the man in her house is both hilarious and verrrry soap-opera-ready. That was pretty awesome watching her act like she'd done it before. (Playboy? Really? ... And more importantly, why do I kinda want to see that? What's Heidi doing to me?)