Apprentice
Apprentice

Episode Report Card
Jacob Clifton: A- | 642 USERS: C+
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Lesson Twelve: The Customer Is Always "Right"

It's now nighttime, and at least Outback got Randal down there setting up chairs with Mark. Randal's on his sixteenth wind, babbling about...whatever, the event, what a jerk the Outback guy was, all "busting" his "balls" and so forth, and since Randal doesn't have the third-person omniscient happening like we do, he doesn't know that this is kind of in the too-little too-late Marshawn category, but at least he's working. He's got Marshawn doing the gift bags and Josh doing the banners, and running through "as many different scenarios as possible for when unexpected things come...because they will come." He actually, coincidentally, glances up at the skies at this point. We fade out on him and Mark setting up chairs, and then to a cityscape, where a radio ominously spins across the dial before stopping on a station where they say it's going to rain. It's very cool. The credits roll, and instead of music, it's just thunder. Shivery!

Next week, it's "the Brightest Final Two Yet" as Rebecca's lack of Piscopo "spells disaster" and Randal's "bad weather could end it all" and then there's the live hiring, it's all very exciting.

We didn't really learn a whole lot this week, because it's the endgame and so markedly different in format. There wasn't even Trump's Weekly Wisdom! What are we supposed to do? Well, no, actually, we got the best and most useful lesson of this season: we saw a couple of really good illustrations of how you have to put the client's needs at the forefront without letting them piss you off, or else take over and do your job -- somehow reassure them that you exist to make them happy, without letting them micromanage you. Even charities: Their aims are not yours, they have their own angle and agenda, and can't be shagged to worry about yours, so they're going to demand all of your attention, and so we learned you can't let them sidetrack you. And that the same thing applies to your gender. We learned that Toral can be in an episode without taking over, and is occasionally helpful (although you might want to check out the Extra Bonus Footage at the Yahoo! site for additional truths about this concept). We learned that, despite what this show would usually have you believe, being hardcore and good at business doesn't necessarily imply acting like an abusive assface -- that competition and respect can coexist. And it's nice!

Apprentice

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