Harrison asks how responsible she feels for the response she got, and Courtney says she deserves some, because she's got some sass in her, and living in a house with other women competing for the same guy brought out the worst in her.
As for the breakup, apparently it happened right around Valentine's Day. Things were good for about a month after filming, says Courtney, and Ben even shared Thanksgiving with her family, and Ben asked her father's permission to marry her. Harrison asks if Ben was supportive, and Courtney says Ben abandoned her -- at which point you can clearly hear someone in the audience laugh, presumably right before they're removed from the studio.
Harrison asks if right now she considers them a couple: "Yes. We're together. I think," she says. Harrison points out that's not a ringing endorsement, at which point Courtney goes into her pretending-to-cry routine and says she doesn't know, but she loves him and she's willing to try. She wants to have a normal relationship, and they need to talk about a lot.
Harrison says the million-dollar question is where this relationship is right now, so that unfortunately means we're going to sit the two of them together to find out, which they do after a commercial break. "For the first time, together in public, here they are a couple, let's bring him back out, Ben!" says Harrison.
Lots of applause, no booing. It MUST be Courtney's fault, you guys! Harrison says there's optimism on both sides, but it also seems like there's trust issues. Neither of them say anything, so Harrison asks how things stand, and there's an uncomfortable pause before Ben says, "In a good place!" which sounds about as horseshitty as I'm sure it is.
Harrison asks why they broke up for a while, and Ben says he's never been in a situation like this, and he was surprised watching the stuff on television, because he's a low-drama person, and he knows Courtney is a no-drama person. The audience snickers at this, and Ben and Courtney talk about the tough crowd, and Ben says they'll have to get used to this. Yes, because you guys will be on television forever and people won't have forgotten your names in a month's time!
Harrison asks if she can trust him wholly, and Courtney says, "Not completely." And Ben looks at her, and nods, like he understands. And when Chris Harrison advances the controversial thesis that marriage depends on being able to trust each other, Ben starts blaming their problems on not being able to spend time together, and now they are talking about how good they are at communicating each other. Except for when they broke up and Ben didn't return Courtney's calls, I guess? The level of the cognitive dissonance here is staggering.