Jim settles back into his desk, telling Pam only that it was an odd lunch. She seems upset, but then she always does today, so he lets it go. In less subtle character moments, Kevin is shooting Meredith with a water pistol and repeatedly calling her "loser," while Dwight does the same to an oblivious Creed. Andy THs that when he was a salesman, he could say, "Not my job, not my prob, I'm off to the warehouse to polish my knob! Metaphorically, of course." But now the prob and the job are both his, so it looks like the metaphorical knob will have to go unpolished.
So he goes and calls Robert out into the bullpen in front of everyone, and asks him to clarify what Andy calls the misconception about "top-tier" people versus "second-tier" people. Robert says he never said that. "I said winners and losers. Is that what you're talking about?" Andy babbles, so Robert gets to work clearing it up. "Let me tell you some things I find productive. Positive reinforcement. Negative reinforcement. Honesty." As for unproductive things, that would be "constantly worrying about where you stand based on inscrutable social clues, and then inevitably reframing it all in a reassuring way so that you can get to sleep at night." Good thing I've never worried much about productivity, then. "If I invited you to lunch, I think you're a winner. If I didn't, I don't. But I just met you all. Life is long. Opinions change. Winners, prove me right. Losers, prove me wrong." So there. Robert heads back inside the conference room and closes the door, but Andy's not satisfied. "Andy, don't go in there!" Erin warns, but he does anyway, and makes a speech of his own, not just for Robert, but for everyone out in the bullpen who can hear through the door he left open. "You don't know these people and I do, and if I let you work with faulty information, than I'm not doing my job as regional manager. So please take this pen and change your list." Robert's impressed with Andy's gumption, but he refuses, so Andy sits down to make a new list for him. In the course of doing so, he tells Robert about Stanley's consistently high sales figures and his not one but two long-term relationships, Meredith's refusal to say no, Gabe's correct placement in the loser column, Pam's creativity and kindness, and Erin being "a winner if their ever was one," which is a lot of telling and not showing, if you ask me. Erin THs that she likes her new group. "I liked my old group." And with that, Andy declares he wants a half-day for everyone the Friday before Columbus Day. "Then you are aware," Robert calmly says, "that Columbus and his legions committed genocide against an entire civilization of Native Americans." Andy storms out, large with not caring. Okay, well now that blood's on his hands.