In the kitchen, Nellie approaches Robert to give him an answer to his voice mail to her from last night: "Yes, yes, yes, yes and never." After Nellie leaves the room, Robert assigns a very reluctant Pam the task of finding out what he said on Nellie's voice mail. That's the downside of making yourself office manager: she doesn't have a damn thing else to do and they both know it.
At reception, Andy is cooking on a camp stove when a guy comes in demanding Jim Halpert and Dwight Schrute. "Jim and Dwight, what are your last names?" Erin asks. Turns out the visitor is Harry, a salesman from the Syracuse branch and as predicted by Phyllis and Stanley, he's in quite a mood. Which is not improved by Andy igniting his cherries jubilee behind him. Harry wants to talk to Jim, Dwight and one Lloyd Gross. Who, as Jim and Dwight explain in a joint TH, is a fake salesman they made up to get around the commission cap. "It sounds sketchy, but it helps us get more money," Jim explains reasonably, holding up a composite sketch from Pam that looks like the mutant love-hate child of the entire Scranton sales staff. Pressed to produce a Lloyd Gross, Dwight points out Toby, who soon finds himself facing off against Harry with Jim and Dwight in the conference room over Scranton salespeople crossing state lines. Toby is playing Lloyd like a tough character, but when Harry nearly lunges across the table at him, he fakes getting a text from his nonexistent wife and flees the room. Jim suggests going to the CEO to resolve this, like Robert's ever resolved a conflict between employees even when not scandalously hung over.
Robert enters the kitchen to find Andy there and asks how they'll have to get rid of him. "Hire you back and send Erin back to Florida?" Andy catches the snap like it's Ebola and says he'll leave as soon as he's got the dishes clean. Just then Harry comes in, demanding to know why Robert closed the Binghamton branch without a transition plan. Andy tries to escape the room, but Harry's cool with him staying, still thinking he's just the caterer. Robert tries to BS Harry about high-level decisions until Dwight comes in. He and Harry both want the account for Prestige Direct Marketing -- a huge junk-mail producer -- but Robert refuses to make a decision right now. "As Solomon once said," he begins, as Andy hurries out of the room and straight to the elevator. Talking about Prestige, Andy says, "They can give their business to the first person to walk in the door. Could be any idiot. Any idiot at all." And it looks like Andy's going to make it the idiot in the rearview mirror of his Prius.